Privacy Notice

Following is Solar Winds USA online privacy policy, which governs personal information gathered on our Internet sites www.solarwindsusa.com.

Solar Winds USA Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Solar Winds USA encrypts billing information wherever it is requested. Solar Winds USA agents and contractors with access to personal information obtained on the Solar Winds USA web sites are also bound to adhere to this policy as part of their contract with Solar Winds USA.

Personal Information that Solar Winds USA May Collect Online

Solar Winds USA collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, billing information, and other information which may be pertinent to your order with us.

How Solar Winds USA Uses Personal Information Collected Online

Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your questions, and process billing and business requests related to our services, and we will use such information to provide occasional site update information, and/or special items that may be of interest to you. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about other Solar Winds USA programs and services. This election box only appears in places where the department collecting personal information maintains such lists. At any time you can add or remove your name from a Solar Winds USA list by contacting us at customer solarwindsusa@yahoo.com, and any mailing sent to you will always offer you the option to have your name taken off our lists if you so wish.

How Your Information May Be Shared

We never sell or rent your personal information, or exchange or trade it for any price.

Solar Winds USA may release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency; or

To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at solarwindsusa@yahoo.com. Let us also know what led to your submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies

Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public, but again, the statistics contain no personal information and cannot be used to gather such information.